Generalist
You might make a great Generalist if you:
- like knowing everything about absolutely everything
- have an extremely broad background and/or education
- can comprehend and learn new subjects quickly
- love to search for answers
- can quickly craft a short and compelling answer based on available information
- enjoy helping people find answers to their questions
- can utilize search engines and internet tools quickly and expertly
The Generalist
The Generalist is the original and basic ChaCha Guide role. Generalists enjoy the thrill of the unexpected, and possess the Internet search skills to make them seem like an expert even if they are not. Resourceful with a capital “R”, Generalists enjoy helping customers while continually learning new things.
Generalist Duties
- Determining the intent of customer questions
- Finding answers to customer questions using the Internet and special Guide Tools
- Forming and/or editing answers into a text message to the customer
- Adding magic to the answer in the form of related info and greetings
Generalist Skills
- Exceptional Internet search skills
- Strong general knowledge
- Good grammar and spelling
- Fast typing
- Strong reasoning and learning abilities
- Sound judgement
Generalist Recognition
ChaCha recognizes its Guides in a number of cool ways. We recognize top performers before our large Guide community and feature them prominently on ChaCha.com, one of the Top 100 websites on the Internet and home to millions of visitors each month! While you can decide how much or how little you want to Guide, your opportunity to shine is unlimited.
Generalists can earn between $0.10 and $0.20 per completed transaction (depending on the category of the question) in ChaCha’s Traditional mode or can earn 8 points per transaction if they decide to participate in GuideShare. Points are given a MINIMUM cash value at the beginning of each month. That value increases as the total number of sessions of all GuideShare guides increases. So, the more sessions you and the rest of the Guide population complete under Points mode, the more everyone’s Points are worth! Contests are available to boost points and encourage competition.
Give it a shot! Do you have what it takes to be a Generalist? Really think you can be a Know-It-All? Help ChaCha take the next step in delivering incredible Mobile Answers by being a Generalist. Like every ChaCha Guide role, work hours are completely flexible.
Registration for the Generalist and Specialist roles is combined, so you may only see one of the two roles listed as you proceed.
