Generalist
You might make a great Generalist if you:
- like knowing everything about absolutely everything
- have an extremely broad background and/or education
- can comprehend and learn new subjects quickly
- love to search for answers
- can quickly craft a short and compelling answer based on available information
- enjoy helping people find answers to their questions
- can utilize search engines and internet tools quickly and expertly
The Generalist
The Generalist is the original and basic ChaCha Guide role. Generalists enjoy the thrill of the unexpected, and possess the Internet search skills to make them seem like an expert even if they are not. Resourceful with a capital “R”, Generalists enjoy helping customers while continually learning new things.
Generalist Duties
- Determining the intent of customer questions
- Finding answers to customer questions using the Internet and special Guide Tools
- Forming and/or editing answers into a text message to the customer
- Adding magic to the answer in the form of related info and greetings
Generalist Skills
- Exceptional Internet search skills
- Strong general knowledge
- Good grammar and spelling
- Fast typing
- Strong reasoning and learning abilities
- Sound judgement
Generalist Compensation
Generalist earnings are influenced by the categories of questions you choose to answer and a quality review of your answers. Average compensation is expected to be between 3 and 9 dollars per hour, though many Guides currently earn more. Give it a shot! Do you have what it takes to be a Generalist? Really think you can be a Know-It-All? Help ChaCha take the next step in delivering incredible Mobile Answers by being a Generalist. Like every ChaCha Guide role, work hours are completely flexible.
