Specialist
You might make a great Specialist if you:
- like knowing everything about specific topics of expertise or interest
- have a background or strong interest in specific categories of knowledge
- love to search for answers
- can quickly craft a short and compelling answer based on available information
- enjoy helping people find answers to their questions
- can utilize search engines and internet tools quickly and expertly
The Specialist
The Specialist is actually a Generalist, but with an agenda. Specialists sign up for particular Categories by submitting Interests, allowing them to focus their Guiding on particular areas of knowledge. Working from a well formed question that the Expeditor delivers, the Specialist blazes a fast trail on the Web to an accurate answer from an authoritative source.
Specialist Duties
- Determining the intent of customer questions
- Finding answers to customer questions using the Internet and special Guide Tools
- Forming and/or editing answers into a text message to the customer
- Adding magic to the answer in the form of related info and greetings
- Answering questions outside of specializations, depending on your Categories and question volume
Specialist Skills
- Specific knowledge in chosen subject areas
- Exceptional Internet search skills
- Strong reasoning ability and sound judgment
- Good grammar and spelling
- Fast typing
- Good general knowledge
Specialist Recognition
ChaCha recognizes its Guides in a number of cool ways. We recognize top performers before our large Guide community and feature them prominently on ChaCha.com, one of the Top 150 websites on the Internet and home to millions of visitors each month! While you can decide how much or how little you want to Guide, your opportunity to shine is unlimited.
Specialists have two ways to earn. SP Guides can earn between $0.10 and $0.20 per completed transaction (depending on the category of the question) in ChaCha’s Traditional mode or can earn 8 points per transaction if they decide to participate in GuideShare. Points are given a MINIMUM cash value at the beginning of each month. That value increases as the total number of sessions of all GuideShare guides increases. So, the more sessions you and the rest of the Guide population complete under Points mode, the more everyone’s Points are worth! Contests are available to boost points and encourage competition.
Give it a shot! Do you have what it takes to be a Specialist? Really know your stuff, whether it’s sports, science, pop culture, literature or more than a hundred other categories? Help ChaCha take the next step in delivering incredible Mobile Answers by being a Specialist. Like every ChaCha Guide role, work hours are completely flexible.
Registration for the Generalist and Specialist roles is combined, so you may only see one of the two roles listed as you proceed.
